Almost ready!
In order to save audiobooks to your Wish List you must be signed in to your account.
Log in Create accountShop Small Sale
Shop our limited-time sale on bestselling audiobooks. Don’t miss out—purchases support local bookstores.
Shop the saleLimited-time offer
Get two free audiobooks!
Now’s a great time to shop indie. When you start a new one credit per month membership supporting local bookstores with promo code SWITCH, we’ll give you two bonus audiobook credits at sign-up.
Sign up todayThe Design of Everyday Things
This audiobook uses AI narration.
We’re taking steps to make sure AI narration is transparent.
Learn moreSummary
First, businesses discovered quality as a key competitive edge; next came science. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new frontier. The Design of Everyday Things is a powerful primer on how—and why—some products satisfy customers while others only frustrate them.