Customer Success Manifesto - Abridged

Summary

Online gurus are lying to you about scaling to hundreds of clients without an exceptional customer experience. Ben and I created this book with that in mind. When you feel like there is much more to be done on how you serve your clients, we've got you.

For a long time, marketers, specifically in the online space, have been making bolder and bolder promises. We started with promises of being capable of running a six-figure business (expert or agency), then everyone was promising a seven-figure business, and nowadays they promise you multiple seven figures without even working.

You might have fallen prey to that, pumping more money into ads, hiring appointment setters, and having a massive sales team. Still, you face the same challenges as before, but with more chaos.

Solve the client drop-off struggle with our Fulfillment Funnel strategy and enjoy a life of freedom, more clients crossing the finish line, a team that's empowered for success, and a business your proud of, The Ethical Scaling way.