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The Challenger Customer by Brent Adamson, Matthew Dixon, Pat Spenner & Nick Toman
The Challenger Customer
Brent Adamson, Matthew Dixon, Pat Spenner & Nic...
The Challenger Customer by Brent Adamson, Matthew Dixon, Pat Spenner & Nick Toman

The Challenger Customer

By: Brent Adamson, Matthew Dixon, Pat Spenner & Nic...

Narrated by: Steve Kramer

Length: 8 hours 40 minutes

Abridged: No

Four years ago, the bestselling authors of The Challenger Sale overturned decades of conventional wisdom with a bold new approach to sales. Now their latest research reveals something even more surprising: Being a Challenger seller isn’t enough. Your success or failure also depends on who you challenge.

Picture your ideal customer: friendly,... Read more

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Wealth, Poverty, and Politics by Thomas Sowell
Wealth, Poverty, and Politics
Thomas Sowell
Wealth, Poverty, and Politics by Thomas Sowell

Wealth, Poverty, and Politics

By: Thomas Sowell

Narrated by: David Cochran Heath

Length: 8 hours 27 minutes

Abridged: No

In Wealth, Poverty, and Politics, Thomas Sowell, one of the foremost conservative public intellectuals in the country, argues that political and ideological struggles have led to dangerous confusion about income inequality in America. Pundits and politically motivated economists trumpet ambiguous statistics and sensational theories while... Read more

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Click.ology by Graham Jones
Click.ology
Graham Jones
Click.ology by Graham Jones

Click.ology

By: Graham Jones

Narrated by: Steven Menasche

Length: 6 hours 31 minutes

Abridged: No

Online shopping continues to grow at an astounding rate: in 2012, more than $1 trillion was spent in online retailers alone. The nature of shopping is drastically changing, but with so little information on how best to interact with online customers, how are businesses to succeed?

With Click.ology, internet psychologist Graham Jones has filled... Read more

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Grit to Great by Linda Kaplan Thaler & Robin Koval
Grit to Great
Linda Kaplan Thaler & Robin Koval
Grit to Great by Linda Kaplan Thaler & Robin Koval

Grit to Great

By: Linda Kaplan Thaler & Robin Koval

Narrated by: Meredith Mitchell

Length: 3 hours 52 minutes

Abridged: No

It is not native intelligence or natural talent that makes people excel, say Linda Kaplan Thaler and Robin Koval--it's old-fashioned sweat equity and hard work. And that claim is backed up by new research from MacArthur Fellowship Award winner and University of Pennsylvania psychologist Angela Duckworth, among others. Not everyone is blessed... Read more

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The Prize by Dale Russakoff
The Prize
Dale Russakoff
The Prize by Dale Russakoff

The Prize

By: Dale Russakoff

Narrated by: Pete Cross

Length: 8 hours 27 minutes

Abridged: No

When Mark Zuckerberg announced in front of a cheering Oprah audience his $100 million pledge to transform the Newark Schools - and to solve the education crisis in every city in America - it looked like a huge win for then-mayor Cory Booker and governor Chris Christie. But their plans soon ran into a constituency not so easily moved - Newark's... Read more

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The Power Brokers by Jeremiah D. Lambert
The Power Brokers
Jeremiah D. Lambert
The Power Brokers by Jeremiah D. Lambert

The Power Brokers

By: Jeremiah D. Lambert

Narrated by: Joe Barrett

Length: 11 hours 18 minutes

Abridged: No

For more than a century, the interplay between private, investor-owned electric utilities and government regulators has shaped the electric power industry in the United States. Provision of an essential service to largely dependent consumers invited government oversight and ever more sophisticated market intervention. The industry has sought to... Read more

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Abridged
Selbstcoaching - Abridged by Stefanie Demann & Gordon Piedesack
Selbstcoaching - Abridged
Stefanie Demann & Gordon Piedesack
Selbstcoaching - Abridged by Stefanie Demann & Gordon Piedesack

Selbstcoaching - Abridged

By: Stefanie Demann & Gordon Piedesack

Narrated by: Gisa Bergmann

Length: 6 hours 35 minutes

Abridged: Yes

Selbstcoaching begleitet uns ein Leben lang: sich Klarheit verschaffen, Entscheidungen treffen, allen Mut zusammennehmen, loslegen, sich immer wieder neu motivieren, innehalten, Inventur machen … Das alles passiert nicht an einem Tag und auch nicht in einem Seminar. Selbstcoaching hilft uns dabei, jene Bereiche weiterzuentwickeln, auf die... Read more

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Prosperity in The Age of Decline by Alan Beaulieu & Brian Beaulieu
Prosperity in The Age of Decline
Alan Beaulieu & Brian Beaulieu
Prosperity in The Age of Decline by Alan Beaulieu & Brian Beaulieu

Prosperity in The Age of Decline

By: Alan Beaulieu & Brian Beaulieu

Narrated by: Tim Andres Pabon

Length: 6 hours 13 minutes

Abridged: No

Protect your wealth in an age of turbulent business cycles

From Brian and Alan Beaulieu—the CEO and President of ITR Economics™ (ITR)—comes Prosperity in the Age of Decline, the must-have resource for thriving in uncertain economic times. ITR has mastered long-term economic trend forecasting, with an astounding 94.7% accuracy rate over the course... Read more

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High-Impact Human Capital Strategy by Patricia Pulliam Phillips & Jack Phillips
High-Impact Human Capital Strategy
Patricia Pulliam Phillips & Jack Phillips
High-Impact Human Capital Strategy by Patricia Pulliam Phillips & Jack Phillips

High-Impact Human Capital Strategy

By: Patricia Pulliam Phillips & Jack Phillips

Narrated by: Marguerite Gavin & Sean Pratt

Length: 12 hours 32 minutes

Abridged: No

Traditionally, human resources has focused on recruiting good people, preparing them for assignments, motivating them to perform, and retaining them. These functions remain essential, but to be successful in turbulent times like ours, human capital strategy needs to be broader and much more far-reaching.

High-Impact Human Capital Strategy... Read more

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What Great Service Leaders Know and Do by James L. Heskett, Leonard A. Schlesinger & W. Earl Sasser, Jr.
What Great Service Leaders Know and Do
James L. Heskett, Leonard A. Schlesinger & W. E...
What Great Service Leaders Know and Do by James L. Heskett, Leonard A. Schlesinger & W. Earl Sasser, Jr.

What Great Service Leaders Know and Do

By: James L. Heskett, Leonard A. Schlesinger & W. E...

Narrated by: Wayne Shepherd

Length: 7 hours 21 minutes

Abridged: No

The service sector has grown to become 80% of the US economy, yet it's poised for a revolution in personalization, big data, and complexity. How can companies design a strategy to compete?

The service sector-any company not involved in the production of products-is now 80% of the US economy, and growing part of the world economy. Written by the... Read more

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Broadcasting Happiness by Michelle Gielan
Broadcasting Happiness
Michelle Gielan
Broadcasting Happiness by Michelle Gielan

Broadcasting Happiness

By: Michelle Gielan

Narrated by: Michelle Gielan

Length: 7 hours 37 minutes

Abridged: No

We are all broadcasters. And the messages we choose to broadcast predict our success.

All of us constantly broadcast information to others, even when we don’t say a word. Sales professionals broadcast to potential clients in a way that wins new business. Managers broadcast to their teams about projects. Colleagues broadcast to one another about... Read more

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Win the Customer by Flavio Martins
Win the Customer
Flavio Martins
Win the Customer by Flavio Martins

Win the Customer

By: Flavio Martins

Narrated by: Don Hagen

Length: 6 hours 33 minutes

Abridged: No

Great companies distinguish themselves from the competition by providing their customers with something truly special, something beyond price point that can’t be duplicated: unique, outstanding customer service experiences.

Win the Customer cuts right to the chase, giving readers practical, powerful techniques for energizing the way they interact... Read more

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Lead Inside the Box by Mike Figliuolo & Victor Prince
Lead Inside the Box
Mike Figliuolo & Victor Prince
Lead Inside the Box by Mike Figliuolo & Victor Prince

Lead Inside the Box

By: Mike Figliuolo & Victor Prince

Narrated by: Steven Menasche

Length: 6 hours 6 minutes

Abridged: No

Every employee is different, but unfortunately many leaders use a one-size-fits-all approach to leading. In doing so, these otherwise well-intentioned leaders are working harder than they should while not getting all they could out of their teams.

Lead Inside the Box gives leaders a way to get the best out of their teams by focusing their energy... Read more

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The Ten Myths About Real Estate by Dolf de Roos
The Ten Myths About Real Estate
Dolf de Roos
The Ten Myths About Real Estate by Dolf de Roos

The Ten Myths About Real Estate

By: Dolf de Roos

Length: 3 hours 50 minutes

Abridged: No

After the real estate crash of 2007, most people—both the so-called “experts” and amateur investors alike—thought the opportunity to make money in real estate had passed for good. However, as it turns out, just when all of those people were leaving the market, the true real estate investors were buying up as many properties as they could,... Read more

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Why We Work by Barry Schwartz
Why We Work
Barry Schwartz
Why We Work by Barry Schwartz

Why We Work

By: Barry Schwartz

Narrated by: Barry Schwartz

Length: 2 hours 48 minutes

Abridged: No

An eye-opening, groundbreaking tour of the purpose of work in our lives, showing how work operates in our culture and how you can find your own path to happiness in the workplace.

Why do we work? The question seems so simple. But Professor Barry Schwartz proves that the answer is surprising, complex, and urgent.

We’ve long been taught that the... Read more

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$2.00 a Day by H. Luke Shaefer & Kathryn J. Edin
$2.00 a Day
H. Luke Shaefer & Kathryn J. Edin
$2.00 a Day by H. Luke Shaefer & Kathryn J. Edin

$2.00 a Day

By: H. Luke Shaefer & Kathryn J. Edin

Narrated by: Allyson Johnson

Length: 7 hours 14 minutes

Abridged: No

The story of a kind of poverty in America so deep that we, as a country, don't even think exists from a leading national poverty expert who defies convention (New York Times). Edin and Shaefer tell the stories of eight families who live on what is almost unimaginable—an income that falls below the World Bank definition of poverty in the... Read more

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How to Talk to Anyone by Leil Lowndes
How to Talk to Anyone
Leil Lowndes
How to Talk to Anyone by Leil Lowndes

How to Talk to Anyone

By: Leil Lowndes

Narrated by: Joyce Bean & Leil Lowndes

Length: 8 hours 59 minutes

Abridged: No

"You'll not only break the ice, you'll melt it away with your new skills." -- Larry King"The lost art of verbal communication may be revitalized by Leil Lowndes." -- Harvey McKay, author of “How to Swim with the Sharks Without Being Eaten Alive”What is that magic quality that makes some people instantly loved and respected? Everyone wants to be... Read more

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What to Do When You're New by Keith Rollag
What to Do When You're New
Keith Rollag
What to Do When You're New by Keith Rollag

What to Do When You're New

By: Keith Rollag

Narrated by: Walter Dixon

Length: 6 hours 18 minutes

Abridged: No

Success starts with a simple act: doing something new. It can be starting a new job or school, or moving to a new neighborhood. It can be meeting a prospective client or attending a networking event. To achieve anything in life, you have to put yourself out there, meet new people, and try new things. But sometimes we freeze. Awkwardness, worry,... Read more

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Don't Wear Flip-Flops to Your Interview by Paul Powers
Don't Wear Flip-Flops to Your Interview
Paul Powers
Don't Wear Flip-Flops to Your Interview by Paul Powers

Don't Wear Flip-Flops to Your Interview

By: Paul Powers

Narrated by: Steven Menasche

Length: 8 hours

Abridged: No

When it comes to getting a job, the smallest thing can trip you up. For 30 years, Dr. Paul Powers has asked thousands of successful job hunters a few basic but important questions:

What do you wish someone had told you when you started your job search?
What (obvious or not-so-obvious) job hunting mistake will you never make again?
What job hunting... Read more

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Take Charge of Your Talent by Don Maruska & Jay Perry
Take Charge of Your Talent
Don Maruska & Jay Perry
Take Charge of Your Talent by Don Maruska & Jay Perry

Take Charge of Your Talent

By: Don Maruska & Jay Perry

Narrated by: Dana Hickox

Length: 4 hours 34 minutes

Abridged: No

Whether you’re the new kid in a cubicle, the boss in the executive suite, or self-employed, you have huge potential for greater productivity and fulfillment. Even very high performers in excellent organizations—large and small, for profit and nonprofit—report that 30 to 40 percent of their talent is untapped. Imagine what lies waiting for... Read more

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Be a Direct Selling Superstar by Mary Christensen
Be a Direct Selling Superstar
Mary Christensen
Be a Direct Selling Superstar by Mary Christensen

Be a Direct Selling Superstar

By: Mary Christensen

Narrated by: Lesley Parkin

Length: 6 hours 43 minutes

Abridged: No

Direct selling is booming. It's no surprise when you consider the benefits of launching a direct selling business-low start-up costs, strong earning potential, and a flexible work schedule. Currently an estimated 15.6 million people are involved in direct selling in the U.S. alone - and more than 100 million worldwide. Mary Christensen has... Read more

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Tele-Sales by Kerry L. Johnson
Tele-Sales
Kerry L. Johnson
Tele-Sales by Kerry L. Johnson

Tele-Sales

By: Kerry L. Johnson

Narrated by: Kerry L. Johnson

Length: 6 hours 57 minutes

Abridged: No

Dr. Kerry Johnson is an International speaker and coach, and the bestselling author of 7 books, including, Peak Performance, and Behavioral Investing. In this audio book, he will make your telephone a profit center.

Some of the skills you'll learn are:
the 3 best closes to use on the phone
how to book appointments
what to say when someone says "I'm... Read more

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One Little Spark! by Marty Sklar
One Little Spark!
Marty Sklar
One Little Spark! by Marty Sklar

One Little Spark!

By: Marty Sklar

Narrated by: Jeff Cummings

Length: 5 hours 45 minutes

Abridged: No

We’ve all read about the experts: the artists, the scientists, the engineers—that special group of people known as Imagineers for The Walt Disney Company. But who are they? How did they join the team? What is it like to spend a day in their shoes?Disney Legend Marty Sklar wants to give back to fans and answer these burning questions. When Marty... Read more

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What Great Service Leaders Know and Do by James L. Heskett, W. Earl Sasser Jr. & Leonard A. Schlesinger
What Great Service Leaders Know and Do
James L. Heskett, W. Earl Sasser Jr. & Leonard ...
What Great Service Leaders Know and Do by James L. Heskett, W. Earl Sasser Jr. & Leonard A. Schlesinger

What Great Service Leaders Know and Do

By: James L. Heskett, W. Earl Sasser Jr. & Leonard ...

Narrated by: Wayne Shepherd

Length: 7 hours 21 minutes

Abridged: No

Entire service businesses have been built around the ideas of Heskett, Sasser, and Schlesinger, pioneers in the world of service. Now they test their ideas against the actual experiences of successful and unsuccessful practitioners, as well as against demands of the future, in a book service leaders around the world will use as a guide for years... Read more

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Stock up with our Shop Small Sale! Shop the sale